Frequently asked questions
Returns
You can try the pillow for 100 days at home and see if it’s right for you. If you’re not satisfied, you can return it easily, no complicated questions asked.
Once your return has been received and inspected, your refund will be processed within 5–10 business days. The refunded amount will be credited back to your original payment method.
No, keeping the original packaging is not required. However, the pillow must be returned in reasonable condition to qualify for a refund.
Shipping
Yes. All orders are shipped free of charge. There are no additional shipping fees — you only pay for the pillow itself.
Delivery usually takes 5–12 business days. This is because we ship worldwide and primarily from our international fulfillment centers.
The pillow
Yes, this is completely normal. Your body and muscles may need a few nights to adjust to a new pillow. Most users notice clear improvement within 1–2 weeks.
Many customers experience reduced pain and better sleep after the first night. Long-term benefits become noticeable with consistent use.
Yes. The pillowcase is removable and washable at a low temperature. This keeps the pillow hygienic and fresh without compromising quality.
Yes. Whether you sleep on your back, side, or stomach, the pillow adapts to your body and provides optimal support and comfort.
Other
The pillow is made from high-quality memory foam that adapts to the contours of your head and neck. The cover is made from breathable, soft materials with ventilation zones for added comfort.
With normal use, the pillow lasts 5 to 10 years. Thanks to the durable memory foam, it maintains its shape and support much longer than a standard pillow.
Yes. The materials used are hypoallergenic and breathable, making the pillow suitable for people with allergies or sensitive skin.

